Symbly

From zero to live inless than 30 minutes.

Three steps. No developers. No lengthy onboarding calls. Just AI that learns your business and starts working before you've closed the tab.

Sign up
1
Train Symbly
2
Set your rules
3
Connect channels
You're live
NEWOnboarding System (Beta)

Train Symbly on your business.

This is the most important step — and the easiest. Our AI interviews you through a conversational onboarding flow. No forms. No spreadsheets. Just questions and answers that teach Symbly everything it needs to sound exactly like you.

  • AI asks about your brand story, products, services, and customer types
  • You define your tone — formal, friendly, casual, premium, playful
  • Upload FAQs, product descriptions, or policies — Symbly reads them all
  • The more you share, the sharper it gets — refine it any time post-launch
Your AI trains instantly
Conversational onboarding chat teaching Symbly your brand voice

Set your rules. Keep full control.

Symbly works inside the boundaries you set. You decide when AI handles it, when to escalate to a human, what topics to avoid, and what tone to use in different situations. It’s powerful automation — on your terms.

  • Define human escalation triggers — complaints, order issues, high-value leads
  • Set blocked topics — anything Symbly should never address or comment on
  • Choose your response personality — formal, conversational, emoji-friendly
  • Set business hours — different behaviour during vs. after office hours
Change rules any time
Dashboard settings for escalation, tone, and after-hours behaviour

Connect your channels. Go live.

One click per channel — that’s it. Symbly connects to your Meta Business account securely, requests the necessary permissions, and starts handling your inbox immediately. No code. No webhooks. No waiting.

  • Connect Instagram, Facebook, and WhatsApp in one OAuth flow
  • Symbly goes live on all channels the instant you confirm
  • Test mode available — review responses before going fully live
  • Add or remove channels any time from your dashboard
Live the moment you connect
Channel connection screen for Instagram, Facebook, and WhatsApp

Everything you want toknow before signing up.

Works natively across all Meta social channels

Your inbox won't wait.Neither should you.

Start free. Be live in less than 30 minutes. Watch what happens when every customer message gets a perfect reply, instantly